Think Sales Training Listening Exercises could help your sales team sell more?
What If Your Sales Team Used Sales Training Listening Exercises To Become BETTER Listeners?
Do you think that generating leads, building better
relationships and exploding sales figures would be a problem then?
I don’t think so.
When I look back over my often flourishing sales career, the only negative attribute I had was that I wasn’t a great listener.
I was rather good at selective listening but my active listening left a lot to be desired.
So when you think about your sales team, who do you have on the team that listens well? Who do you feel needs to actively listen better?
Do you think Sales Training listening exercises could help?
If so, have a look at the following article by trainingzone.co.uk and do the exercises if necessary. There are a number of exercises on the web page, just choose the best one and save the others for another time.
Derek recommends: “One that works well for me is to take half the group outside the room and ask those in
the room to think of a topic they are really passionate about/interested in – eg family, films, football team etc. Those outside room come back inside and pair-up to listen actively to the story. However you have pre-warned them to stop listening (demonstrate this) after about 30 seconds and see what happens. Usually the speakers get really frustrated and annoyed leading to useful debrief discussion on the impact of listening/how to listen etc.” Read more..
If I reflect on my lack of listening ability, I can only put it down to the conversation tapping into my passion for a particular subject. It was not that I knew more than the others in the room, I just needed to share my opinion on the topic.
Yet thinking back, I can understand how others misconstrued my constant interrupting. They must have felt that I had no interest in them or in their views on the subject. I’m now thinking that I’ve got a lot of apologising to do!
Have a look at the following article by Udemy.com and see how dangerous selective listening really is.
Selective listening is the act of hearing and interpreting only parts of a message that seem
relevant to you, while ignoring or devaluing the rest. Often, selective listeners will form arguments before they’ve heard the full story, making them not only poor listeners, but poor speakers too! Read more..
About Active Listening
The way to improve your listening skills is to practice “active listening.” This is where you make a conscious effort to hear not only the words that another person is saying but, more importantly, try to understand the complete message being sent.
In order to do this you must pay attention to the other person very carefully.
You cannot allow yourself to become distracted by whatever else may be going on around you, or by forming counter arguments that you’ll make when the other person stops speaking. Nor can you allow yourself to get bored, and lose focus on what the other person is saying. All of these contribute to a lack of listening and understanding.
So as I’ve been working on this article, I have been reflecting on what I need to practice to be able to listen more effectively.
I am aware that I need to allow others to talk, to share their opinion and just because there is a space, I don’t need to fill it.
In which areas do you need to improve your listening?
What steps are you going to take to improve your listening?
Use listening skills to build better relationships through effective communication
People think listening is easy but it’s the least understood of all the communication skills. Many of us make little effort to learn or develop an ability to listen well but poor listening is the cause of communication breakdowns in every area of life, particularly in personal relationships.
Personal development expert Mary Hartley shows in this book that effective listening can be learnt and she provides techniques for you to improve your listening skills.
The guidance provided in How To Listen is invaluable in helping you to build richer, stronger relationships.
The topics in the book include:
• Understanding points of view – your own and other people’s
• Communication techniques and rules
• The difference between hearing and listening
• Establishing rapport and setting boundaries
• Body language
• How to respond with and without words
• Taking risks and expressing feelings.
Mary Hartley is a personal development skills consultant and author of several books, including The Smart Girl’s Guide to Getting What You Want, How To Cope With Stress At Work, The Good Stress Guide and How To Cope With Anger At Work, which are all available as Kindle books at Amazon.
Do you want to master the art of listening? If you tend to zone out when someone’s talking, or you notice
that people don’t often choose you as a confidant, it’s time to start practicing this skill. Taking an active, engaged approach to listening will improve your relationships and enrich your experience of the world. If you want to learn how to listen with undivided attention and respond in a way that keeps people talking, keep reading. Read more..
If you think your listening skills could do with a polish
then simply take this test. In your next meeting or conversation, note the number of times you interrupt. The result may surprise you. How many “mental notes” did you make? More than you expected? Few people realise that their listening skills need attention. Read more..